Frequently Asked Questions

Frequently Asked Questions (FAQ)

1. What is Plainory?

Plainory is a fashion brand focused on minimal, comfortable, and everyday clothing. Our goal is to create simple and stylish essentials that fit perfectly into modern lifestyles.

2. Where do you ship?

We currently ship across India. Shipping options and delivery times will be shown during checkout.

3. How long does delivery take?

Orders are usually delivered within 3–7 business days depending on your location.

4. How can I track my order?

Once your order is shipped, you will receive a tracking link via email or SMS so you can track your delivery in real time.

5. What payment methods do you accept?

We accept multiple payment options including:

  • UPI

  • Credit / Debit Cards

  • Net Banking

  • Cash on Delivery (if available)

6. Can I cancel my order?

Yes, you can cancel your order before it is shipped. Please contact our support team as soon as possible.

7. Do you offer returns or exchanges?

Yes, we offer returns or exchanges for eligible items. Items must be unused and in their original packaging.

8. How can I contact Plainory?

You can reach our support team through:

9. Are your products good quality?

Yes. At Plainory we focus on quality fabrics, comfort, and minimal design to ensure every product meets our standards.